Terms & Conditions

These Terms & Conditions ("Terms") govern access to and use of the Meridian Arbor website and any other online channels we control (collectively, the "Site"), as well as any purchase, download, or other transaction conducted through the Site. By viewing the Site, creating an account, or placing an order, you agree to be bound by these Terms; if you do not agree, do not use the Site. Nothing here limits any non‑waivable consumer rights required by the law that applies to your transaction; if a clause conflicts with such law, it is read down only to the minimum extent necessary to comply.

A contract forms only when we accept your order or dispatch the relevant goods, whichever happens first. Putting items in a cart or receiving an automatic acknowledgment does not create a binding contract. We may decline or cancel orders where permitted by law (for example, suspected fraud, pricing or availability errors, regulatory restrictions); if we cancel after payment, we will refund the amount paid for the canceled items. Prices and availability may change without notice. We are not bound by typographical mistakes, system glitches, or other obvious errors; if an error affects an order, we may cancel or adjust that order and will notify you where legally required. You are responsible for all taxes, duties, and similar charges unless we state otherwise. Details on customs, duties, risk of loss, delivery timelines, returns, statutory withdrawal rights (EU/UK 14‑day cooling‑off), defects, refunds, and related procedures appear in our Shipping, Delivery, Withdrawal & Refund Policy, which is incorporated by reference and controls in case of overlap.

Payment must be made using the methods offered at checkout; transactions are processed by third‑party payment processors, and we do not store full card numbers. If a payment is reversed or charged back, we may suspend fulfillment and deny future service consistent with these Terms and applicable law. If you create an account, you are responsible for safeguarding your credentials and for all activity under your login; notify us promptly if you suspect unauthorized access. We may suspend or terminate accounts for fraud, abuse, or violation of these Terms.

All content on the Site (text, images, graphics, logos, video, code, compilations) is owned by or licensed to Meridian Arbor and protected by intellectual property laws. We grant you a limited, revocable, non‑exclusive, non‑transferable license to access and use the Site for personal, non‑commercial purposes in accordance with these Terms. Any other use—including copying, scraping, data mining, reverse engineering, or creating derivative works—is prohibited without our prior written consent. If you submit reviews, comments, images, or other material ("User Content"), you grant us a worldwide, royalty‑free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, translate, distribute, display, and create derivative works from that User Content in any media. You represent that you own or control the rights to your User Content and that it does not violate law or third‑party rights; we may remove or refuse any User Content at our discretion.

You agree not to interfere with or disrupt the Site or related servers; bypass or tamper with security or access controls; use automated tools (bots, scrapers) without written authorization; transmit malware or harmful code; engage in fraud, misrepresentation, or unlawful activity; infringe intellectual property or privacy rights; harass, abuse, or harm others; or resell or commercially exploit the Site or its content except as expressly permitted. The Site may link to or rely on third‑party services (payment processors, carriers, analytics, embedded widgets, social media). We do not control and are not responsible for third‑party content, terms, or practices; your use of those services is governed by their own terms.

To the fullest extent permitted by law, the Site, its content, and all products/services are provided "as is" and "as available," without warranties of any kind—express, implied, or statutory—including implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement. We do not warrant that the Site will be uninterrupted, error‑free, secure, or free of viruses, or that defects will be corrected. Some jurisdictions do not allow certain disclaimers; those disclaimers apply only to the extent allowed. To the maximum extent permitted by law, Meridian Arbor and its affiliates, officers, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages (including lost profits, lost data, loss of goodwill, or business interruption) arising out of or related to the Site, products, or these Terms, even if advised of the possibility of such damages. Our total aggregate liability for all claims shall not exceed the greater of (a) the amount you paid for the product giving rise to the claim or (b) USD $100 (or equivalent). Where the law does not allow certain limits, they apply only to the extent permitted. You agree to defend, indemnify, and hold Meridian Arbor and its affiliates, officers, employees, and agents harmless from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or connected with your use of the Site, your violation of these Terms, or your violation of law or third‑party rights.

These Terms and any dispute or claim arising out of or relating to them or the Site are governed by the laws that would apply absent a choice‑of‑law clause, unless we expressly specify otherwise elsewhere on the Site; venue and forum are determined by that applicable law. If mandatory consumer protection rules grant you the right to bring proceedings in your home jurisdiction, nothing here prevents you from doing so, and we may avail ourselves of similar rights. Class or representative actions may be limited where enforceable by law. We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, labor disputes, government actions, supply chain disruptions, carrier failures, or power/telecommunications outages.

We may modify these Terms at any time; changes take effect when posted on the Site unless a later date is stated or law requires additional notice. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms. If any provision is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. No failure or delay by us in exercising any right operates as a waiver of that or any other right. You may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

These Terms, together with policies expressly incorporated by reference (including the Privacy Policy and the Shipping, Delivery, Withdrawal & Refund Policy), constitute the entire agreement between you and Meridian Arbor regarding the Site and supersede all prior agreements on that subject. Provisions that by their nature should survive—intellectual property, disclaimers, limitations of liability, indemnity, governing law—survive termination. We may provide notices by posting on the Site or through any contact information you provide; official notices to us must be delivered using any contact method we list on the Site at the time of notice, unless applicable law requires otherwise.